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My deposit is not credited to my Mostbet account, what should I do?

If your deposit is not showing in your Mostbet balance, do the following:

  1. Wait 10–30 minutes – sometimes bank or provider processing is a bit slow.
  2. Check payment status in your bank/mobile wallet (bKash, Nagad, Rocket, card, etc.) to confirm the money was deducted.
  3. Refresh your Mostbet balance – log out and log in again, or refresh the page/app.
  4. Go to “Deposit history” in your account and see if the transaction appears as “Pending” or “Failed”.
  5. If after 30–60 minutes it is still not credited, contact support:
    • Open Live Chat on the website/app, or
    • Email support with screenshot of payment, transaction ID, time, and amount.

Do not try multiple deposits until support confirms the status, to avoid double payments.

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